Privacy Policy

Last updated: 17 April 2026

Welcome to TaxiManager! This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website and services. By accessing or using our site, you agree to this Privacy Policy. If you do not agree, you may not use our services.

1. Introduction

This Privacy Policy applies to the website https://taximanager.co.uk and all subdomains of taximanager.co.uk (the "Websites") and to the TaxiManager web application (the "Services").

"Applicable laws" refers to all the laws and regulations that relate to the collection, processing, and storage of data, particularly laws and regulations that protect personal data, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

"TaxiManager" or "we" or "us" or "our" means PBT Tax Solutions, a business providing the TaxiManager service, with its registered office at 3 Ringstone Way, Whaley Bridge, High Peak, SK23 7RX, United Kingdom.

"Personal Information", "Information", or "Data" refers to any information that can be used to identify a specific individual, as defined by applicable data protection laws.

"You" means an individual that uses our Services via the Websites or an individual who uses the Websites but has no access to secured areas of the Websites and Services.

2. Data controller

The data controller responsible for your personal information is:

PBT Tax Solutions
3 Ringstone Way, Whaley Bridge
High Peak, SK23 7RX
United Kingdom
Email: admin@taximanager.co.uk

3. What information we collect

We collect the following categories of personal information:

  • Account information — your name, email address, password (stored in hashed form), phone number and any other details you provide when you create an account.
  • Business and accounting data — information you enter into the TaxiManager web application, such as income, expenses, mileage, vehicle details, notes and any supporting information relating to your self-employed taxi or private hire business.
  • Tax and identification information — where you use our Pro or Pro+ plans, we collect the information needed to register you with HMRC and to prepare and submit your Self Assessment and Making Tax Digital (MTD) returns (for example UTR, National Insurance number, date of birth and address).
  • Payment information — payments are processed by Stripe. We do not store your card details. We receive limited information from Stripe, such as confirmation of payment, the last four digits of the card and the cardholder name.
  • Communication data — records of your correspondence with us by email, phone or contact forms.
  • Technical data — IP address, browser type and version, device information, time zone, operating system, and information about your visits to our Websites (such as pages viewed and traffic sources).
  • Cookies and similar technologies — see our Cookies Policy for details.

4. How we use your information

We use your personal information for the following purposes:

  • To provide and operate the TaxiManager Services (recording income, expenses and profit, generating reports).
  • To prepare and, where applicable, submit quarterly MTD updates, final declarations and Self Assessment returns to HMRC on your behalf (Pro and Pro+ plans).
  • To manage your account and provide customer support.
  • To process payments and manage subscriptions.
  • To keep our Services secure, prevent fraud and investigate misuse.
  • To comply with our legal and regulatory obligations (including record-keeping obligations imposed by HMRC).
  • To improve our Websites and Services, including analysing how they are used.
  • To send you service communications (for example, notices about changes to the Services or to this Privacy Policy).

5. Legal basis for processing

Under the UK GDPR, we rely on the following lawful bases when processing your personal information:

  • Performance of a contract — where processing is necessary to provide the Services you have signed up for.
  • Legal obligation — where we are required by law to process your data (for example, to keep accounting records or to meet HMRC requirements).
  • Legitimate interests — where processing is necessary for our legitimate business interests, such as securing our Services, preventing fraud and improving our offering, provided these interests are not overridden by your rights.
  • Consent — where we rely on your consent (for example, for certain cookies or marketing communications). You can withdraw your consent at any time.

6. Who we share your information with

We do not sell your personal information. We only share it in the following cases:

  • HMRC — where you use our Pro or Pro+ plans, we submit the relevant tax information to HMRC on your behalf.
  • Stripe — our payment processor, which handles your payment details securely. See Stripe's Privacy Policy.
  • Google Analytics — we use Google Analytics to understand how our Websites are used. See Google's Privacy Policy.
  • IT and hosting providers — trusted third parties who provide the infrastructure, backups and email services we use to run the Services.
  • Professional advisers — accountants, lawyers and auditors, where necessary.
  • Authorities — where we are required to share information by law, court order or regulatory request.

7. International transfers

Your information is primarily stored and processed in the United Kingdom and the European Economic Area. Where any of our service providers transfer data outside of the UK/EEA, we take steps to ensure that an adequate level of protection is in place, for example by relying on UK adequacy regulations or Standard Contractual Clauses.

8. How long we keep your information

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy:

  • Account and accounting records are retained for the duration of your subscription and for at least 6 years after the end of the tax year to which they relate, in line with HMRC record-keeping requirements.
  • Payment and billing records are kept for as long as required by accounting and tax laws.
  • Support and communication records are kept for as long as needed to handle your query and for reasonable business and legal purposes afterwards.

Once we no longer need your information, we will securely delete or anonymise it.

9. Security

We take appropriate technical and organisational measures to protect your personal information, including:

  • SSL/TLS encryption for all traffic between your browser and our Services.
  • Access controls — only you can access your account data using your credentials.
  • Twice-daily backups of your data.
  • Ongoing monitoring of our systems and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure, but we work hard to protect your information and notify you in accordance with applicable laws in the unlikely event of a personal data breach.

10. Your rights

Under the UK GDPR you have the following rights in relation to your personal information:

  • The right to be informed about how we use your data.
  • The right of access to your personal data.
  • The right to rectification of inaccurate or incomplete data.
  • The right to erasure (subject to legal record-keeping obligations, such as those imposed by HMRC).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing based on our legitimate interests.
  • The right to withdraw consent where we rely on it.
  • The right not to be subject to automated decision-making that produces legal or similarly significant effects on you.

To exercise any of these rights, please contact us at admin@taximanager.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. Cookies

We use cookies and similar technologies on our Websites. For detailed information, please read our Cookies Policy.

12. Children

Our Services are intended for self-employed drivers aged 18 and over. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. When we make material changes, we will update the date at the top of this Policy and, where appropriate, notify you by email or through the Services.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at admin@taximanager.co.uk.